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2016考研英语一小作文高频出题点3：投诉信
基于对张剑，何凯文，新东方，陈正康等英一模卷小作文部分的数据统计分析，以所押小作文的`主题类型为主线，精心选出了6类主题，并围绕这些主题整理了常用表达和经典范文（含译文）。
必背表达及标红部分的重点词汇，考研er需重点记忆，范文则可根据有下划线标识的文章框架部分着重进行记忆。
Top 3：投诉信
1、必备表达
（1）说明投诉问题
I am writing to inform（告知，代替tell）you that I find…unsatisfactory…
I am writing to express/ air dissatisfaction/ disappointment/ concern regarding…
（2）期待解决方案
I hope you will take steps to rectify（纠正、改善，代替improve） this situation soon.
I believe you will take my complaints seriously. I would ask you to give back my money, or I would file my complaint（投诉） to the authorities concerned（相关部门）.
To solve this problem/ surmount this difficulty/ improve the situation/ crack this hard nut（解决问题）, I hope to draw the attention of the authorities concerned.
2、高分热文
Dear Mr. President,
My name is Li Ming, a junior of the Civil Engineering School. I venture（冒昧） to write a letter to you about the the canteen service（食堂服务） on campus which has given rise to a lot of complaints among students.
The focus of the complaint is the poor quality of the food. The vegetables are so overcooked as to lose their nutrients. The price of the food is surprisingly high. Besides, the attitude of the service staff to the students is not hospitable at all.
All in all, there is still much room for improvement as far as the canteen service is concerned. I do hope we will not suffer for another year. Thank you for your kind consideration.
Sincerely yours,
Li Ming
3、精彩译文
尊敬的校长，
我是土木工程学院大三的李明，我冒昧的给您写信投诉食堂的服务，该服务已经引起了很多学生不满。
主要投诉的是食品质量差，蔬菜烹饪过头失去了营养，食品价格也高的出奇。此外，服务人员对学生的态度也很不热情。
总之，食堂服务还有很大的改善空间。我真心希望之后的服务不再是这样。感谢您的考虑。
谨致问候，
李明
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